1. The Agreement
The agreement consists of these terms and conditions of sale, information provided during the ordering process, and any separately agreed terms*. In the event of any conflict between the information provided, the terms specifically agreed between the parties shall prevail, provided that this does not conflict with mandatory legislation.
These Terms apply exclusively to business-to-business (B2B) transactions.
Unless otherwise expressly agreed in writing, the Agreement shall be governed by Norwegian law. The Norwegian Sale of Goods Act (Kjøpsloven) shall apply as supplementary legislation to the extent it is not deviated from by these Terms or by specific agreement between the parties.
The Sale of Goods Act is based on the principle of freedom of contract. Accordingly, the parties may agree on terms that deviate from the statutory provisions, and such agreed terms shall prevail.
Where applicable, mandatory provisions under relevant European legislation and international conventions may also apply.
* We reserve the right to correct errors in pricing, product information, and stock availability without prior notice, including after an order has been placed.
2. Prices / VAT
All prices are stated in EUR and exclude VAT, shipping and environmental fees.
3. Payment
Payment shall be made by advance invoice only.
The buyer will receive a pro forma invoice upon order confirmation. Goods will not be dispatched until full payment has been received.
Goods remain the property of the seller until fully paid, including any accrued interest and costs.
4. Conclusion of Agreement
The agreement is binding for both parties once the buyer has submitted their order to the seller.
However, the agreement is not binding if there have been typographical or clerical errors in the seller’s offer in the online ordering solution or in the buyer’s order.
5. Delivery
Shipping costs are calculated based on destination, weight, and volume of the order, in accordance with actual freight costs. The applicable shipping costs will be communicated to the buyer prior to issuance of the invoice.
6. Risk
Risk passes to the buyer upon delivery in accordance with the agreed delivery terms
7. Right of Withdrawal
The Right of Withdrawal Act does not apply to purchases/agreements between businesses.
8. Delay and Non-Delivery – Buyer’s Rights and Deadline for Claims
In business-to-business transactions, the parties’ rights and remedies in the event of breach of contract by the Seller, including delay or defects, shall be governed by Norwegian law, including the Norwegian Sale of Goods Act.
If the Seller fails to deliver the goods, or delivers them late, and such failure is not attributable to the Buyer, the Buyer may exercise the remedies available under applicable law, including withholding payment, requiring performance, terminating the Agreement for material breach, and/or claiming damages, as appropriate.
Any claim shall be submitted in writing without undue delay for evidentiary purposes.
9. Returns and/or Defects – Buyer’s Rights and Complaints Deadline
Goods will not be accepted for return without prior approval and agreement. Returns must be made in original packaging and without defects or damage.
Shipping costs for unauthorized returns will not be covered.
Returned goods that have not been agreed upon in advance will not be credited. Special order items or private label products are not accepted for return unless there is a valid complaint.
The Buyer must notify the Seller of any visible defects or discrepancies within 8 days of receipt of the goods.
If the goods are defective and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, pursuant to Chapter 5 of the Sale of Goods Act, withhold payment, choose between repair or replacement, demand a price reduction, terminate the agreement, and/or claim compensation from the seller.
Complaints should be submitted to the seller in writing.
10. Seller’s Rights in the Event of Buyer’s Breach
If the buyer fails to pay or otherwise fulfill their obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller’s side, the seller may, pursuant to Chapter 3 of the Sale of Goods Act, demand payment, demand that the buyer accept delivery, or require fulfillment of other obligations, unless the seller has invoked a remedy that is incompatible with such claim.
The seller may also claim interest for late payment where applicable.
11. Warranty
Any warranty provided by the seller or manufacturer grants the buyer rights in addition to those already provided under mandatory legislation. A warranty therefore does not limit the buyer’s right to make complaints or claims for delay or defects under Section 9.
12. Personal Data
The Seller acts as data controller for personal data processed in connection with the Agreement. Personal data will be processed only to the extent necessary to fulfill contractual obligations and in compliance with applicable data protection legislation, including the GDPR where applicable.
The buyer’s personal data will only be disclosed to others if necessary to fulfill the agreement with the buyer or where required by law.
13. Governing Law and Jurisdiction
This Agreement shall be governed by Norwegian law.
Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Oslo, Norway.